Bahsine takes great care in protecting customers collected data.
Collection of customer data
The customer confirmed and irrevocably agrees that his personal data will be transmitted and handled
When using our homepage IP address, date, and time are logged from the customer.
Recording of customer data during the registration
Every Customer that bets at Bahsine has to register a betting account and accepts by this that his
personal data is used.
Following data is collected when registering:
First name and last name
Date of Birth
User name and password
Telephone and or mobile telephone
rules - to submit further documents to verify their identity and to enable security identity checks.
In this case following documents can be requested:
a copy, scan or photo of a valid ID issued by the competent authority of a recognised state,
e.g. passport, personal identity card, driver's license.
in case of credit card deposits we may request a copy, scan or photo of the used credit
cards, front and backside and the corresponding credit card bills.
in order to verify the Customers address we can request utility bills (f. ex. gas bill,
electricity bill, internet bill, etc.)
Bahsine reserves the right, to close betting accounts and stop payouts until the status of a
betting account is clarified
If deposits are done via Credit card following data is stored:
Name and surname of the cardholders
Name of the credit card company
credit card number
expiry date of the credit card
In case of payouts via bank transfer following data is stored:
Name and surname of the bank account holder
Name of the bank
All information provided by the Customer must be correct and complete. The Customer has to notify
without any delay in the event that any information provided becomes incorrect or incomplete. Bahsine
reserves the right to freeze or close betting accounts, stop transactions or exclude Customers if any
information recorded by the Customer turns out to be incorrect or incomplete. The Customer is liable for
damages and costs arising out of false or misleading information. If false or misleading information is
provided willfully, any and all transactions on the betting account shall be declared invalid.
Recording of data when using our website
hard drive when visiting our website. There is no correlation between your personal data and
cookies. Further Bahsine uses session ID Cookies, these are deleted after closing the browser.
Usage of Customer data
Personal data is collected because:
to control the legal age of 21
to verify the identity of the Customer
to fulfil the contract between Bahsine and the Customer
to protect abusive usage of stolen or fraud Personal data
Passing on of personal data
All stored data provided is kept strictly confidential. Principally personal data is not handed on the
parties unless such disclosure occurs on the basis of legal obligations or rights, or unless such
has been authorized by the Customer.
In case of abnormalities and or information on transactions or activities that indicate of possible
activities, Bahsine will contact authorized responsible (police, clearing partners, credit card
sports organizations, etc.). In this correlation, personal data may also be passed on the authorized
his personal data in such cases is possible. As far as necessary for implementation and management of
processing operations, external service providers are claimed but they work in accordance with our data
protection regulations. Bahsine reserves the right to record telephone calls with Customers and hand
on to authorized law enforcement agencies.
At the closure of a betting account personal data stays stored for seven years in accordance with
the legal requirements from the date of the account closure.
Safety of data
The data is processed electronically and automated. Only trained and authorized personnel has access to
Customer data.At yearly interval and at each change of policy, all employees affected will be notified.
importance of data protection as well as its own contribution to the protection of Customer data is
emphasized. All relevant servers are located in a secure environment.
All data is protected during communication with the web browser using encryption technology by the
certification authority Thawte. In addition, all customer data is protected by a firewall against
Change of personal data
After logging in, each Customer can change his personal information at any time under user information
our website. Every customer is obliged to change their personal records changes immediately if
about their data are out of date, or incomplete.
Customers have the right to request information about their data attributable to their name stored
In addition, Customers also have the right that their data is rectified, erased or blocked in
accordance to the Data Protection Act.
For questions that concern the security of your information or regarding data protection , please
contact us at. [email protected]
check for changes .
All www.bahsine.com products are jointly operated by TRIGONON GROUP LIMITED and Trigonon Group N.V. registered address, Kaya Richard J. Beaujon Z/N, Curacao, a company licensed and regulated by the laws of Curacao under the Curaçao eGaming with License No. 1668/JAZ.
Payments are processed by TRIGONON GROUP LIMITED registered address, Majestic Court 5, St. Mary Street, Mellieha, Malta, as per agreement between the two companies.